California: Add applicable local sales tax.
INVENTORY AVAILABILITY: Although we do our best to communicate our inventory availability during your shopping experience, there may be some instances where, as the order is being processed, we may need to adjust the status of your order. In some cases, we may need to cancel items from your order if they are discontinued and we have none in stock to ship. We apologize for any inconvenience this practice may cause you. Please know we are constantly working to improve our website functionality. We thank you for your business.
STANDARD DELIVERY TO 48 MAINLAND STATES: We use UPS Ground and 3 Day Select to ship most orders. Orders shipped can be delivered in 10-14 business days from the date of the order. Items personalized or shipped direct from our suppliers may require 4-6 weeks for delivery. Please refer to item description. Items ordered together are sometimes shipped separately. You will be notified if an item is temporarily out of stock. Credit card orders are charged only as each item is shipped. Please supply a street address for delivery. PO, APO, FPO addresses. Other restrictions may apply.
STANDARD DELIVERY TO INTERNATIONAL DESTINATIONS: We ship anywhere in the world. For orders outside the USA, shipping and processing costs are not added in until after the weight of the order is determined. For this reason, the shipping and processing cost on your Web order will show "0.00". For each delivery address your account will be charged actual postage plus standard shipping and processing. All prices are in U.S. dollars and payable in U.S. funds only. Duties and taxes are the customers responsibility. Some products cannot be shipped outside the U.S.A. Delivery to U.S. Territories, Alaska, Hawaii and Canada may require 2 - 4 weeks from the date of order for delivery. Other international addresses may require 6 - 8 weeks from the date of the order for delivery. There are size and weight restrictions. No rush orders can be accepted. You may fax your order to us at 1-661-263-8583
RETURNS AND EXCHANGES: If you are not completely satisfied with your purchase, simply return it for exchange, credit or refund. Personalized items, however, can be returned only if the result of our error or manufacturing defect. Refunds will be made in the same manner payment was rendered. Our Customer Service Staff is happy to provide additional assistance. Simply call us at 1-661-263-8582.
Returns made for reasons other than damage, defect or our error must be returned postage prepaid. Please note that you are responsible for the safe return of merchandise and all shipping costs. C.O.D. returns cannot be processed. Be sure to insure the package and obtain a receipt from the carrier as proof of return.
Glastonburys
26863 Bouquet Canyon
Santa Clarita, CA 91350
U.S.A.
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